FAQs
What types of rackets do you sell?
- We sell a wide variety of padel rackets from top brands and for different skill levels. We offer different types of rackets such as control, power, and all-round.
How do I choose the right racket for me?
- Choosing the right racket depends on your skill level, playing style, and preferences. We recommend checking out our racket guide on our website or contacting our customer service team for personalized recommendations.
Are your rackets suitable for players of all levels?
- Yes, we have rackets suitable for players of all levels, from beginner to advanced.
How long will it take to receive my order?
- Orders are usually shipped within 1-3 business days. Shipping times vary depending on your location, but you can expect to receive your order within 15-24 business days.
What is your return & exchange policy?
- We accept returns within 14 days of receiving the goods. The racket must be in new and unused condition and in the original packaging. Read more on the policy here.
How can I track my order?
- You will receive a shipping confirmation email with a tracking number once your order has been shipped. You can track your order by clicking on the link in the email or by logging into your account on our website.
What forms of payment do you accept?
- We accept Visa, MasterCard, American Express, PayPal, and most other major cards.
What are the shipping costs and options?
- Shipping costs vary depending on the destination and the size of the order. We offer standard shipping and expedited shipping options.
Do you offer any discounts or promotions?
- Yes, we offer discounts and promotions from time to time. Sign up for our newsletter to stay informed about the latest deals and promotions.
How do I know if a racket is in stock?
- You can check the availability of a racket on the product page. If the racket is out of stock, you will be able to sign up for stock notifications.
Can I customize my racket?
- Some of our rackets can be customized with different grip sizes and handle shapes. You can contact our customer service team to check if the racket you are interested in can be customized.
For more information about the products, please contact us here.